Support

For more Frequently Asked Questions or to submit a Support Ticket visit our Knowledge Base or call (888) 377-8200 Monday - Friday, 8am - 5pm PST

What is My Mobile Watchdog?
 
My Mobile Watchdog is a technology that provides parents with tools that can access phone activity in order to help their kids make responsible online choices.
Which devices are supported by My Mobile Watchdog?
 
My Mobile Watchdog supports Android devices.
How do I get started?
 
Simply sign up for a MyMobile Watchdog account using a valid email address. After you have verified your email address, you can complete the registration process and begin adding the devices for the accounts you want to access through your dashboard.
Will my child know I can see their phone activity?
 
Daily reminders are sent to any phone that is connected to your dashboard. On Android devices the My Mobile Watchdog icon is also visible.
Can my child remove My Mobile Watchdog?
 
Only someone with the password can remove My Mobile Watchdog from a phone it is on.
How do I cancel my account?
 
Simply log into your account and click Cancel Account from the Settings Menu.

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